Return/Refund Policy & Terms of Sale

Introduction

Thank you for your interest in purchasing Dawn Vincent’s books. We appreciate your support and commitment to fostering a community of love, acceptance, and resilience. This page outlines the terms governing purchases and the policy regarding returns and refunds.

Purchase of Books

Dawn Vincent’s books are available for purchase primarily through the Amazon platform. For direct purchases made at events or poetry readings where Dawn may sell copies of her books, the following terms apply:

No Refund Policy

All sales of books, whether purchased via Amazon or directly at events, are final. We do not offer refunds on any books sold. We encourage you to review your order carefully before finalizing the purchase.

Event Sales

At poetry readings and other events, books available for purchase can be signed by Dawn Vincent. Purchases made at events are subject to the same no-refund policy. In the rare event of a defective or damaged book, please see the section below for defective items.

Defective or Damaged Books

If you receive a book purchased at an event that is defective or damaged, please contact us as soon as possible with proof of the damage or defect. We may arrange for a replacement of the same title, subject to availability. No refunds will be issued, and replacement is the sole remedy for a defective or damaged book.

Amazon Purchases

For books purchased through Amazon, please refer to the Amazon return and refund policies. Dawn Vincent does not have control over, and cannot override, the policies set by Amazon. Any disputes or concerns about purchases made through Amazon should be directed to Amazon’s customer service.

Contact Information

For any issues concerning purchases made directly at events, or for more information on this policy, please contact us.

We value your support and are committed to ensuring that your experience with purchasing Dawn Vincent’s books is satisfactory. Thank you for respecting our sales terms and policies.

Changes to the Return/Refund Policy and Terms of Sale

We reserve the right to modify this Return/Refund Policy and Terms of Sale at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

Please review this policy frequently to stay informed about how we are helping to protect the purchases you make. Your continued purchase of Dawn Vincent’s books after any changes or updates are posted constitutes your acceptance of those changes.